Terms of Service

Overview

These Terms of Service (“Terms”) govern services provided by Contractors Growth Partners (“CGP,” “we,” “us,” or “our”).

By purchasing our services, signing a project agreement, authorizing payment, or otherwise engaging Contractors Growth Partners to perform services, you agree to these Terms together with any applicable proposal, project scope, service agreement, invoice, checkout terms, or written agreement between you and CGP.

1. Our Services

Contractors Growth Partners provides digital services that may include:

• Website design and development.
• Website redesigns.
• Website launch and implementation.
• Mobile optimization.
• Lead and contact form setup.
• Website maintenance and management.
• Content and service-page updates.
• Google Business Profile and local visibility support where specifically agreed.
• Other digital services described in an individual project agreement.

Services not specifically included in the agreed project scope are not automatically included in the purchase price.

2. Project Scope & Agreements

Before or during a project, CGP may provide a written scope, proposal, invoice, checkout description, or service agreement describing the work to be completed.

Project details may include:

• Services being provided.
• Number or type of website pages.
• Design and development requirements.
• Estimated timeline.
• Revision allowances.
• Client responsibilities.
• Project fees.
• Recurring management services.

Requests that materially expand the original scope may require a new quote or additional fee before the additional work begins.

3. Client Responsibilities

Clients are responsible for providing accurate information and reasonable cooperation necessary for CGP to complete the project.

This may include providing:

• Business name and contact information.
• Services and service areas.
• Logo and branding materials.
• Project and company photographs.
• Business descriptions and company history.
• Approved license or certification information.
• Links to legitimate reviews or business profiles.
• Feedback and approvals within a reasonable timeframe.
• Access to domains or third-party accounts when necessary.

4. Payments

Fees are due according to the payment terms shown in the applicable proposal, agreement, invoice, subscription, or checkout page.

By submitting payment information and completing a purchase, you authorize CGP and its payment processor to charge the applicable amount according to the payment terms presented to you.

Work may not begin until any required initial payment has been successfully received.

Unless otherwise agreed in writing, payment for work already completed is not refundable merely because the client later decides not to use or launch the completed work.

Any refund or cancellation rights specifically provided in a written service agreement will control over this general provision.

5. Monthly Website Management

When a client subscribes to recurring website management, the client authorizes CGP to charge the recurring amount displayed at checkout or stated in the applicable service agreement.

Website management may include reasonable ongoing services such as:

• Website maintenance.
• Reasonable text, photo, and service updates.
• Form and lead-delivery checks.
• General website monitoring.
• Performance and functionality checks.
• Website-related support.

Monthly website management does not automatically include major redesigns, significant new page development, paid advertising, advanced SEO campaigns, CRM development, or other services not specifically included in the applicable management agreement.

A recurring service continues until canceled according to the cancellation terms communicated at signup or in the applicable service agreement.

6. Revisions & Changes

CGP wants clients to be satisfied with the direction of their website and will provide revisions according to the applicable project scope or service agreement.

A revision generally means a reasonable modification to work already created. A major change in project direction, a complete redesign after approval, significant new functionality, or substantial additional pages may be considered additional work.

Additional work may require written approval and an additional fee.

7. Project Timelines

Any completion date or timeline provided by CGP is an estimate unless a specific deadline is expressly guaranteed in writing.

Timelines may be affected by:

• Client response time.
• Delays in receiving content or approvals.
• Changes in project scope.
• Third-party platform limitations or outages.
• Technical issues outside CGP's reasonable control.

CGP is not responsible for delays caused primarily by missing client information, approvals, credentials, or requested assets.

8. Client Content & Accuracy

Clients are responsible for the accuracy and legality of information they provide to CGP.

By providing logos, photographs, written content, testimonials, business information, licenses, certifications, or other materials, the client represents that they have the right to provide and use those materials for the project.

CGP may rely on information supplied by the client when creating website content.

Clients are responsible for reviewing and approving factual business information before publication.

9. Intellectual Property & Website Materials

Ownership of project deliverables may be further described in the client's individual service agreement.

Unless otherwise agreed, clients retain ownership of the original logos, photographs, trademarks, and business materials they provide to CGP.

CGP retains ownership of its own pre-existing systems, processes, templates, internal tools, reusable code components, methods, know-how, and business materials that were not created exclusively for a specific client.

Third-party software, fonts, plugins, stock assets, platforms, or licensed materials remain subject to their respective third-party license terms.

10. Third-Party Platforms & Services

CGP may use third-party services to provide or support client work, including website platforms, hosting providers, domain registrars, payment processors, form providers, CRM systems, analytics tools, and communication platforms.

CGP does not control third-party systems and cannot guarantee their uninterrupted availability, continued features, pricing, policies, or performance.

Clients may also be subject to the terms and privacy policies of those third-party providers.

11. No Guaranteed Business Results

CGP builds digital assets intended to improve a business's online presentation, customer experience, and ability to convert online visitors into inquiries.

However, business performance depends on many factors outside CGP's control.

Website performance may be influenced by traffic, market demand, competition, pricing, reputation, advertising, search algorithms, client responsiveness, location, seasonality, and other factors.

12. Suspension & Termination

Either party may end services according to the cancellation or termination terms stated in the applicable service agreement or subscription terms.

CGP may pause or terminate work if payments remain unpaid, a client materially breaches an agreement, requests unlawful or deceptive activity, abuses CGP staff or systems, or prevents CGP from reasonably performing the agreed services.

Ending services does not eliminate payment obligations for work already completed or fees already earned under the applicable agreement.

13. Acceptable Use

Clients may not knowingly use CGP services to:

• Violate applicable law.
• Misrepresent licenses or professional qualifications.
• Publish knowingly false or deceptive claims.
• Infringe intellectual property rights.
• Distribute malware or malicious software.
• Engage in fraud or unlawful activity.

CGP may decline requests that would require us to knowingly publish false, deceptive, unlawful, or infringing material.

14. Warranties

CGP will use reasonable professional efforts to perform the services described in the applicable agreement.

Except for any express commitments contained in a written agreement, services are provided without additional warranties to the maximum extent permitted by applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, CGP will not be responsible for indirect, incidental, special, consequential, or speculative damages arising from use of the services, including lost profits or lost business opportunities.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Changes to These Terms

CGP may update these Terms as our services or business practices evolve.

The “Last Updated” date at the top of this page identifies the most recent version.

Material changes affecting an existing service relationship will be handled in accordance with applicable agreements and law.

17. Governing Terms

These Terms are intended to be interpreted together with any applicable written project agreement and in accordance with applicable law.

If any provision is determined to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

18. Contact Us

Questions regarding these Terms of Service can be submitted through the contact information provided on the official Contractors Growth Partners website.